what's in my portfolio?
For my Customer Experience in Healthcare course, I collaborated with the Mayo Clinic to design an AI-supported, researcher-centered interface that streamlines the Living Systematic Review process, a critical component of evidence-based healthcare. The project focused on reducing manual workload, improving the accuracy of data extraction, and maintaining transparency and trust in AI-assisted workflows.
Client:
Mayo Clinic
My Role:
Product Designer
Year:
2025
Tools Used:
Figma, FigJam
Team:
Andrea Antony, Abhishek Raman, Akhil Kumar, Priyanka Uttarkar
How Did AI Change the Way I Think About UX?
Working on this project pushed me to rethink the role of the designer in systems where AI is not just a tool, but a collaborator. Initially, I assumed AI would simply automate repetitive tasks. But as I designed around LLM's, I realized that it’s not enough to just embed AI features, users need to understand them, trust them, and know when to override them.
This led me to focus on transparency, progressive disclosure, and contextual validation in my design process. Designing for AI has made me a better listener, a more ethical thinker, and a stronger advocate for clarity in complex systems.
